Find, open and download files

How to move between folders on Company Files, search every folder, switch between list and grid view, sort the list, and open a file's details to download it.

All of your company's files live on one page, Company Files, including the Shared with CLVR folder that only HR and CLVR can see. This article covers moving between folders, searching, switching between list and grid view, sorting, and opening a file's details to download it. Employees use the same page in the same way, without the HR controls.

Move between folders

Folders show at the top of the file panel, each with how many folders and files it holds. At the top level, HR also sees the Shared with CLVR folder, marked Managed by CLVR.

• Select a folder to open it. Folders can sit inside other folders.
• The breadcrumbs at the top of the panel show where you are, starting with Company files. Select any of them to go back up.
• An empty folder reads This folder is empty, with "Drop files here or use Upload."

Find a file with search

Type in Search all files at the top of the panel to find a file by name. Search looks at file names in every folder, wherever you are, so you do not need to open the right folder first. For HR, that includes the Shared with CLVR folder.

While you search, the breadcrumbs are replaced by the number of results, for example 3 results for “policy”, and each result shows the folder it is in. Select the Clear search button (the x in the box) to go back to the folder you were in.

If nothing matches, the panel reads No files match “[your search]” with "Search looks at file names in every folder." Search matches file names only, not the text inside a document.

Switch between list and grid view

The toggle at the top right of the panel switches between List view and Grid view. Both show the same files; only the layout changes.

• List view shows a row per file with the columns Name, Added by, Updated and Size. Added by only shows when the page is wide enough.
• Grid view shows each file as a card.

Your choice is remembered in this browser, so the page opens the same way next time. A different browser or device starts with its own choice.

A file uploaded or replaced in the last 7 days carries a New badge in both views.

Sort the list

In list view, select the Name or Updated column heading to sort by it. Select the same heading again to reverse the order. An arrow next to the heading shows which column the list is sorted by and in which direction. The list starts sorted by name, A to Z.

Open a file and download it

Select a file to open its details. They show the file's type and size, then:

• Location: the folder the file is in.
• Added by: who uploaded the file, or CLVR for a file CLVR added.
• Updated: when the file was uploaded or last replaced.
• Size: how large the file is.

Select Download to save the file. HR also has Upload new version and Delete in the details. You can download without opening the details too: in list view, each row has its own download button.

A PDF shows its first page and a PNG or JPG picture shows itself. Select the preview to open the file in a new browser tab. Other types, such as Word or Excel files, show their icon: download those and open them in the app you normally use for that type. A download is saved under the name shown on the page.

Troubleshooting

• A file I expect does not show up in search. Check the spelling, then try a shorter part of the name. Search matches file names only, not the contents of a document.
• I see “No files match”. Nothing matched what you typed. Clear the search to go back to the folder you were in.
• A file shows an icon instead of a preview. Only PDFs and PNG or JPG pictures are previewed. Download the file and open it on your device.
• The Added by column is missing. It only shows when the page is wide enough. Widen the window, or select the file to see Added by in its details.
• The page opened in the other view. The view is remembered per browser. Use the toggle at the top right of the panel to switch.
• A download failed. The message says nothing has changed. Try again, and if it keeps failing, tell CLVR which file it was.