Manage company files
How HR uploads company files, organises them in folders, renames, moves, replaces and deletes them, who can do what, and how to fix an upload that failed.
The Company Files page is where your company keeps documents everyone can open, like policies, handbooks and benefit guides. If you are on the HR team, you also get New folder and Upload at the top of the page and a â‹® menu on each folder and file, so you can keep the library current and tidy. Employees see the same page without those controls: they can browse and download, but not add or change anything. This article covers uploading, folders, renaming, moving, uploading a new version and deleting, who can do what, and how to fix an upload that did not go through.
Open Company Files
Select Company Files in the main navigation, or go to /files. Under the heading, HR sees "Visible to everyone at [your company]. Only HR can upload, rename or delete."
Files can sit at the top level or in folders. Select a folder to open it. The breadcrumbs at the top of the file panel show where you are; select one to go back up.
Upload files
Open the folder the files belong in. Files go into the folder that is open, so at the top level they go into Company files itself.
Select Upload and choose one or more files, or drag them from your computer onto the page. While you drag, the page reads Drop to upload to followed by the folder's name, with "Everyone at [your company] will see them. Max 25 MB per file."
A message confirms the upload, for example "Uploaded Benefits guide 2026 to Company files". The files appear in the folder straight away, with your name under Added by.
Uploaded files are visible to everyone at your company. There is no separate publish or share step. The one exception is the Shared with CLVR folder, which only HR and CLVR can see; see the related article on sharing files with CLVR.
A file uploaded or replaced in the last 7 days carries a New badge, so employees can spot what has changed.
Three limits apply to every upload:
- Type. Only the allowed types go through: PDF, Word, Excel, CSV, PowerPoint, Pages, Numbers, Keynote, PNG and JPG.
- Size. Each file can be at most 25 MB.
- Storage. Your company's files share one storage limit, 100 MB unless CLVR has set another. HR sees how much is used at the bottom of the file panel.
Create a folder
Open the folder you want the new folder in, or stay at the top level.
Select New folder. A folder called Untitled folder appears, with its name ready to type over.
Type the name and press Enter to save it. Escape keeps the old name.
Folders can sit inside other folders. Each folder shows how many folders and files it holds.
Rename a folder or a file
Open the â‹® menu on the folder or file and select Rename.
The name becomes editable in place. Type the new name and press Enter to save, or Escape to keep the old one.
A file keeps its type when you rename it: the extension stays the same, so you only change the name in front of it. Everyone sees the new name, and a download is saved under the name shown on the page.
Move a file to another folder
Open the file's â‹® menu and select Move to folder.
Pick where it should go: Company files, top level or any folder.
Select Move. A message confirms where the file went, for example "Moved Travel policy to Policies".
Folders themselves cannot be moved, and files cannot be moved into or out of the Shared with CLVR folder.
Upload a new version of a file
When a document changes, upload the new version instead of deleting the old file and adding a new one.
Open the file's â‹® menu and select Upload new version. You can also select the file and choose Upload new version in its details.
Choose the new file on your computer.
A message confirms "New version of [file name] uploaded" and "Links to it still work."
The file keeps its name, its folder and its links. Its content, size and Updated date change, and Added by shows whoever uploaded the new version. It also gets the New badge again. If the Assistant may read company files, it reads the new version.
Delete a file or a folder
Open the â‹® menu on the file or folder and select Delete. For a file, you can also select it and choose Delete in its details.
A confirmation names what will be removed. For a file, Delete file? says it will be removed for everyone at your company. For a folder, Delete folder? also says how many files in it go with it.
Select Delete to remove it, or Keep to leave it where it is.
Deleting a folder deletes the folders inside it and every file in them, for everyone. Deleting cannot be undone, so download a copy first if you might need a file again. If you only want a clearer name or a newer version, rename the file or upload a new version instead.
Who can upload, rename and delete
Every employee can open Company Files, open folders, search, and download what is there. The controls that change files are reserved for HR, so the shared library stays trustworthy for the whole company.
What every employee can do:
- Open folders and go back up with the breadcrumbs.
- Search every folder with Search all files.
- Switch between List view and Grid view.
- Select a file to see its details, and download it.
What only HR can do:
- Upload files and create folders with New folder.
- Rename, move, replace and delete files, and rename and delete folders, from the â‹® menus.
- See the storage figure at the bottom of the file panel.
- See and use the Shared with CLVR folder.
Company files are private to your company. Only people at the company that owns a file can open or download it, and HR can only manage files that belong to their own company.
Troubleshooting
- A file is over 25 MB. It is not uploaded, and a message says how many files were over the limit. The other files you picked still upload. Make the file smaller, for example by saving a PDF again at a lower quality, and upload it again.
- The file type is not allowed. A message names the file and lists the types you can upload. Save it as one of them (PDF is safest for documents) and upload it again.
- Your company's storage is full. A message says the file was not uploaded because your company's files already use the space you have. Delete files you no longer need, or ask CLVR for more space.
- A file was not uploaded for another reason. The message says nothing else in Company files changed. Try again, and if it keeps failing, tell CLVR which file it was.
- A name was not saved. A name needs at least one character, and at most 100 for a folder or 200 for a file. Otherwise the old name is kept.
- A file or folder "is no longer there". Somebody else deleted or moved it while you had the page open. The page now shows what is there.
- I uploaded a file to the wrong folder. Use Move to folder to put it in the right one. If it should not be seen by employees at all, delete it and upload it to Shared with CLVR instead.
- I do not see Upload, New folder or the â‹® menus. Only HR gets them. CLVR sets who has the HR role, so contact CLVR if you should have it.
- New folder is greyed out. You are in the Shared with CLVR folder, which holds files only. Go back to Company files in the breadcrumbs.
- I deleted the wrong file. It cannot be restored. Upload the file again if you still have a copy.