Company files versus internal files: which is which

CLVR has two separate file areas: company files that every employee can see, and internal files shared privately between your HR team and CLVR.

CLVR has two separate file areas, and they look similar but serve different purposes. Company Files is for documents you want every employee to read, like policies and handbooks. Internal Files is a private channel between your HR team and CLVR for sensitive documents you would rather not send by email. Knowing which is which keeps the right people in front of the right files.

Company Files: visible to everyone

Company Files is your shared library for the whole company. Your HR team uploads files here, and every employee can open and download them from their own account.

• Find it under Company Files in the menu. The page heading shows a Beta badge.
• Employees see exactly what you upload, so use it for documents meant to be read by all: benefit guides, policies, handbooks, forms.
• Employees can browse and download. Uploading, renaming, and deleting are reserved for your HR team.

Internal Files: a private channel with CLVR

Internal Files is a private space shared only between your HR team and CLVR. Employees never see it.

• Find it under Internal Files in the HR section. The page heading shows a Beta badge.
• The page itself states the rule clearly: it is completely separate from Company Files, and files saved here are shared only with CLVR, not with your employees.
• Use it for sensitive exchanges you would rather not put in an email attachment, such as onboarding documents, agreements, or anything CLVR asks you to send for a setup task.
• Only your HR team and CLVR can open, upload, rename, or delete these files.

What the two areas have in common

Apart from who can see them, the two areas behave the same way:

• Allowed file types are identical: PDF, Excel, CSV, Word, Apple iWork (Pages, Numbers, Keynote), and images (PNG, JPG).
• Per-file size cap is the same: the upload zone shows Max file size: 10MB.
• Storage is private and isolated to your company, and each area has its own separate 100 MB limit. Filling up Company Files does not eat into your Internal Files space, and the other way around.

Choosing the right area

A quick rule of thumb:

• Should every employee be able to read it? Use Company Files.
• Is it only for your HR team and CLVR? Use Internal Files.

Troubleshooting

• Employees cannot find a document I uploaded. Check whether you uploaded it to Internal Files by mistake. Employees only see Company Files. If it belongs to everyone, upload it under Company Files.
• A sensitive file ended up in the wrong place. If you uploaded a private document to Company Files, delete it there and re-upload it under Internal Files, since employees can see everything in Company Files.
• The file will not upload. Confirm it is an allowed type and under the 10MB per-file cap. If you are close to the 100 MB limit for that area, remove files you no longer need.