Company files storage limit
How much space your company's files can use, how to read the storage figure on Company Files, what happens when an upload would go over the limit, and how to free up space.
Your company has one storage limit for everything on the Company Files page: the files in your own folders and the files in the Shared with CLVR folder count together. The limit is 100 MB, unless CLVR has set another limit for your company. This article shows where to see how much you have used, what happens when an upload would go over the limit, and how to make room.
Where to see how much is used
Open Company Files. If you are on the HR team, the bottom of the file panel shows how much of the limit is used, for example 40 MB of 100 MB, with a bar that fills up as you add files. The same line shows how many files and folders there are.
Employees do not see the storage figure. They only see the files.
The figure covers every file your company has uploaded, whichever folder you have open, including the files in Shared with CLVR.
When an upload would go over the limit
If a file would take your company past its limit, it is not uploaded, and a message tells you so: "[file name] was not uploaded because your company's files already use the space you have. Delete files you no longer need from Company files, or ask CLVR for more space." Nothing else changes, so the files you already have are untouched.
The storage limit is separate from the limit of 25 MB per file. Even with plenty of space left, a single file larger than 25 MB is not uploaded.
How to free up space
The quickest way to make room is to delete files you no longer need:
On Company Files, find the file. Use Search all files if you are not sure which folder it is in.
Open the file's â‹® menu and select Delete, or select the file and choose Delete in its details.
Confirm with Delete in the Delete file? dialog. Deleting cannot be undone, and the file is removed for everyone who could see it.
You can also delete a whole folder you no longer need from the folder's â‹® menu. That deletes the folders inside it and every file in them, for everyone.
If you have cleared what you can and still need more room, ask CLVR to raise your company's limit.
Troubleshooting
- My upload was refused because of storage. The file did not fit in the space you have left. Delete files you no longer need, or ask CLVR for more space, then upload again.
- One file will not upload even though there is space left. Check its size: a file over 25 MB is not uploaded however much room is left.
- I deleted files but the figure barely moved. The figure counts every file on Company Files, including the Shared with CLVR folder. Check for large files there too.
- I do not see the storage figure. Only HR sees it. If you should be on the HR team, contact CLVR, which sets who has the HR role.