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Company files storage limit and the storage bar

Files 3 min readUpdated 5 days ago

How the company files storage limit works, how to read the usage bar, and what to do when you run low on space.

Each company has a single shared storage allowance for the files you publish to employees on the Company Files page. When you are on the HR team, a small usage bar sits under the upload area so you always know how much space you have used and how much is left. This article explains how to read that bar, what its colours mean, and what to do when you are running low.

Where to find the storage bar

Open Company Files in the webapp. If you are on the HR team, the page opens with the upload area at the top, where you drag files in or click to browse. Two details under it tell you about space:

  • Total storage: followed by your company allowance, for example 100 MB.
  • Max file size: 10MB, the largest a single file can be.

Just below that sits the storage bar itself. Employees who are not on the HR team do not see the upload area or the bar, only the files you have published.

How to read the bar

The bar fills from left to right and is labelled with two figures, used space first and your total allowance second, for example 12.4 MB / 100 MB. The colour changes as you fill it up:

  • Blue while you have plenty of room.
  • Yellow once you pass 80% of your allowance, a heads-up that space is getting tight.
  • Red when you reach 100% and the allowance is full.

The figures and the colour update the moment an upload finishes or a file is deleted, so the bar always reflects what is actually stored.

Note.

The default company files allowance is 100 MB per company. It is separate from the per-file limit: even with space to spare, a single file larger than 10 MB will not upload.

When an upload would go over the limit

If the file (or files) you are adding would push you past your remaining space, the upload is stopped before anything is sent and you see a Storage limit exceeded notice. It tells you how much space the upload needs versus how much you have left, for example "You need 18.0 MB but only have 7.6 MB remaining." Nothing is uploaded, so your existing files are untouched.

How to free up space

The quickest way to make room is to remove files you no longer need to share:

1

On Company Files, select the file you want to remove.

2

Choose Delete file, then confirm in the dialog. Deleting cannot be undone.

3

The storage bar drops right away to reflect the freed space, and you can upload again.

If you have cleared what you can and still need more room, your company can be given a higher company files allowance. Contact your CLVR contact to arrange it.

Troubleshooting

  • The bar is yellow or red. You are over 80% (yellow) or full (red). Delete files you no longer need, or ask your CLVR contact to raise your allowance.
  • My upload was blocked with "Storage limit exceeded". The upload was larger than your remaining space. Free up room first, or add the files in smaller batches.
  • One file will not upload even though the bar shows free space. Check its size: single files over 10 MB are rejected regardless of how much room is left.
  • I do not see the upload area or the storage bar. Only HR team members see them. If you should be on the HR team but are not, ask your HR contact.
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