Understanding your dashboard at a glance

A tour of every section on your CLVR Benefits dashboard, from the greeting and allowance bar to campaign banners, popular categories and benefits, including the brief loading state while it finishes loading.

Your dashboard is the first thing you see after signing in to CLVR Benefits, and it is built to answer one question fast: how much of your benefit allowance is left and what can you do with it. This article walks down the page from top to bottom so you know what every section means, including the brief loading state you may catch before your data is ready.

While the dashboard loads

When you open your dashboard, CLVR sometimes shows a short loading state for a second or two while it fetches your benefit allowance and recent expenses. The loading state stands in for your real dashboard so the layout does not jump once the numbers arrive. During it you see:

• Hi {name}!, using your first name, as the greeting.
• Hang tight! We're getting your dashboard ready for you. below the greeting.
• A faint, pulsing allowance bar where your real allowance bar will appear.
• A Remaining allowance label with Loading... in place of the amount.

Once your allowance and expenses finish loading, the placeholders are replaced with your real greeting, your remaining balance, and the coloured allowance bar. This is normal, nothing is wrong, and it clears on its own. It is usually too quick to notice; you are most likely to catch it on a slower connection, on your first visit of the day, or right after submitting an expense.

The greeting

At the very top, a personal greeting sums up where you stand. When you still have allowance left it reads Hi {your name}! You have {amount} left. and, just below, The deadline to consume your allowance is on {date}, so you always know how much remains and by when to use it.

The wording adapts to your situation:

• If you have spent everything, it switches to Good job! and tells you when your allowance resets.
• If you are scheduled to leave, it notes the date your access ends.

The allowance overview

Right under the greeting sits the allowance bar, a single coloured progress bar that shows your benefit allowance at a glance. Spending fills the bar in your category colours from the left, and the unused part stays plain on the right with a small bolt icon.

Below the bar is the category legend. Each category you have spent in appears with its colour, name, and amount, followed by Remaining allowance with the figure still available to you. Anything you have not touched yet does not appear here, which keeps the legend focused on where your money has actually gone.

Campaign banners

Just beneath the allowance overview, your company may run promotions. When a benefit is running a time-limited offer, it appears as a campaign card that highlights the deal, shows how long it lasts, and links straight to that benefit. You only see campaigns your company has chosen to show, for benefits that are available to you.

What each card shows

Every campaign card includes:

• The benefit logo, so you can recognise the provider at a glance.
• A headline for the offer.
• A short description (trimmed to two lines if it runs long).
• A discount badge in the corner, showing the size of the offer either as a percentage off (such as -20%) or an amount off in kronor (such as -200 kr). This is the headline figure; the exact saving is worked out on the benefit's own page when you go through to buy.
• A countdown showing how much time is left, for example Ends in 2 days 3 hours. Once the campaign has ended it reads Expired.

Acting on a campaign and multiple offers

Select a campaign card to open that benefit's page. The same campaign is shown there as a notice, and the campaign discount is applied automatically when you go through the purchase flow for that benefit. There is no code to enter and nothing to activate.

A single offer shows as one static card; several appear as a swipeable carousel with dot indicators below the cards you can step through. The carousel loops, so you can keep swiping in either direction, and each card links to its own benefit.

Why the area may be empty

If no campaigns are running, nothing shows there and the space simply collapses. For a banner to appear, a campaign has to clear every check below:

• It is running right now. Only campaigns whose dates include today are shown. One that has not started yet, or has already ended, does not appear.
• It is set to show on the dashboard. Your company can run a campaign without surfacing it on the dashboard. Only campaigns marked to show there are eligible.
• The promoted benefit is available to you. The benefit must be published and visible to your company. A hidden or removed benefit takes its campaign with it.
• The benefit's category is available to you. The category must also be published and visible to your company. If the category is hidden, the campaign does not show.

If even one of these is not met, that campaign stays hidden. You do not turn campaigns on or off yourself; your company sets each one up, so when nothing qualifies the dashboard just moves straight from your allowance overview to the rest of the page.

Upload Files

The Upload Files section lets you start an expense claim without leaving the dashboard. The drop area reads Upload Expenses Here, and you can drag a receipt straight onto it or select a file. Accepted formats are JPG, PNG, and PDF, up to Max file size: 10MB (the Supported files link lists them too). Dropping a receipt here carries you into the guided upload flow with your file already attached.

Popular Categories and Trending Benefits

Further down, Popular Categories shows the kinds of things you can spend your allowance on, and Trending Benefits lists specific benefits to explore. Both are discovery shortcuts: select one to dig into a category or open a benefit page, rather than guessing what qualifies.

Generate mock payslip

If your company is based in Sweden and has the feature switched on, you will also see a Generate mock payslip button. It produces a preview of your salary based on the monthly salary and tax table on file together with your current benefits and expenses. It is an estimate only, so the real payslip may differ.

Troubleshooting

• The loading state does not clear. Refresh the page. The dashboard reloads your allowance from scratch. If it keeps coming back or stays stuck, check your internet connection, then sign out and back in.
• My numbers look wrong after it loads. That is a separate question about your balance, not the loading state. See your benefit allowance and remaining balance, or contact your HR team if the figure still looks off.
• My allowance bar is empty. You have not had any allowance-drawing spending approved yet this period. Once a report counts, it fills in.
• I do not see any campaign banners. Either no campaigns are running right now, or none apply to the benefits available to you. Because campaigns are time-limited, the promotions area naturally comes and goes.
• A colleague sees a banner and I do not. Campaigns follow the benefits and categories made available to your company, so visibility can differ between companies. Within the same company you should see the same campaigns.
• A card says Expired. The offer has ended. You can still open the benefit, but the campaign discount no longer applies.
• The discount on my purchase looks different from the badge. The badge is the headline figure. The actual saving is calculated on the benefit's page against your purchase, and a fixed-amount offer is never more than the cost itself.
• There is no mock payslip button. It is available only for Sweden-based companies that have turned the feature on. Ask your HR contact if you expected to see it.
• A category is missing from Popular Categories. Only categories your employer has enabled show up. Contact your HR team if one you need is absent.