Which features are available for your company's country

Your company's country sets the tax rules, currency, languages, and which capabilities appear, and a few payroll screens are tailored per company, so a missing feature or a different-looking screen can simply mean it is not part of your pack or matches your payroll setup.

Every company in CLVR Benefits belongs to one country, and that country setting decides more than just where you are based. It sets the tax rules CLVR applies, the currency it shows, the languages your employees can use, and which optional capabilities are offered at all. Sweden has the complete feature set today, so if your company is set up for another country you may find that some features are simply not part of your pack yet. A few payroll screens are also tailored to how your company's payroll system imports data, so they can look slightly different from the standard guides. This article explains what the country controls and where screens can differ, so a missing feature or a different layout reads as expected rather than broken.

What your country setting controls

Your company's country drives four things:

• Tax rules. How (and whether) CLVR calculates benefit taxation, social fees, salary sacrifice, and wellness (friskvård) thresholds. The full Swedish tax model is built today; other countries leave tax treatment to your local payroll team until their rules ship.
• Currency. The currency amounts are shown and stored in (for example SEK for Sweden).
• Languages. The set of languages your company can offer employees. Swedish companies default to Swedish and English.
• Features. Which optional capabilities are switched on for your country at all, listed below.

Capabilities offered per country

Some features only exist for countries whose rules are fully built. For a country without those rules, the feature is not offered, so the related button or screen never appears:

• Mock payslip. The employee preview built on the Swedish SKV 433 tax tables. Offered for Sweden only.
• Payroll export. Exporting approved benefit costs as payroll codes (the Flex HRM format) so they reach your payroll run. Built for Sweden today.
• AI auto-approval. Automatic review of wellness (friskvård) expenses against the Swedish ruleset, so qualifying reports clear in seconds. Offered where that ruleset exists.
• HR data sync. Keeping employee records in step with your HR system. Available for Sweden today.

Why a feature might be missing

If you expected something and it is not there, the country setting is the usual reason. Two separate conditions both have to be true for a country-gated feature to appear:

• Your country offers it. Sweden has the complete set today; another country may offer fewer features until its rules are confirmed.
• Your company has it turned on. Even within Sweden, some features (such as the mock payslip) stay off until your company enables them.

So a missing feature can mean either that it is not part of your country's pack, or that it is available for your country but not yet turned on for your company.

Why a few screens are tailored to your payroll setup

Most of the HR experience looks the same for every company, and the standard guides match what you see. A few screens, though, are tailored to how your company's payroll system imports data, so they can show extra fields or slightly different labels.

The clearest example is the Benefit Settings page (under HR settings). For most companies, each benefit row and the Benefit Store & General card show a single Payroll Code field. For some companies, the same screen instead shows four payroll-code fields, grouped under a Payroll codes (FlexHRM) heading:

• Löneart netto
• Löneart brutto
• Löneart förmånsvärde
• Löneart moms

These extra fields exist because the company's payroll file needs separate codes for the net amount, the gross amount, the benefit value, and deductible VAT. CLVR configures them to match how your specific company's payroll export is structured, so the codes you enter line up with the columns your payroll system expects on import. Everything else on the page (categories, the Save Changes button, visibility toggles, approval flows) works exactly as the guides describe.

The parts of the HR experience that do not change with this tailoring include navigating to and expanding categories on the Benefit Settings page, saving with each category's own Save Changes button, the monthly payroll downloads on the reporting page (where the Download menu offers the same Fortnox, Excel, and two Flex HRM formats), and approving expenses, the benefit budget, and everything employees see.

Troubleshooting

• A feature I read about is not in my portal. Check whether it is one of the country-specific capabilities above. If your company is set up for a country other than Sweden, the feature may not be part of your pack yet.
• The feature exists for my country but I still do not see it. It may not be turned on for your company. Get in touch with your CLVR contact to confirm your country setup and whether the feature is enabled.
• My amounts are in the wrong currency. Currency follows your company's country. Reach out to your CLVR contact if it looks wrong for where your company is based.
• A screen looks different from a guide. First, check whether the difference is just the extra Löneart payroll-code fields described above; if so, the rest of the guide still applies. If something else looks different, or a field is missing where a guide says it should be, contact your CLVR Benefits contact. We can confirm how your company is set up and update the relevant article so it matches what you see.