Which features are available for your company's country

Your company's country sets the tax rules, currency, languages, and which capabilities appear, and a few payroll screens are tailored per company, so a missing feature or a different-looking screen can simply mean it is not part of your pack or matches your payroll setup.

Every company in CLVR Benefits belongs to one country, and that country setting decides more than just where you are based. It sets the tax rules CLVR applies, the currency it shows, the languages your employees can use, and which optional capabilities are offered at all. Sweden has the complete feature set today, so if your company is set up for another country you may find that some features are simply not part of your pack yet. A few payroll screens are also tailored to how your company's payroll system imports data, so they can look slightly different from the standard guides. This article explains what the country controls and where screens can differ, so a missing feature or a different layout reads as expected rather than broken.

What your country setting controls

Your company's country drives four things:

• Tax rules. How (and whether) CLVR calculates benefit taxation, social fees, salary sacrifice, and wellness (friskvård) thresholds. The full Swedish tax model is built today; other countries leave tax treatment to your local payroll team until their rules ship.
• Currency. The currency amounts are shown and stored in (for example SEK for Sweden).
• Languages. The set of languages your company can offer employees. Swedish companies default to Swedish and English.
• Features. Which optional capabilities are switched on for your country at all, listed below.

Capabilities offered per country

Some features only exist for countries whose rules are fully built. For a country without those rules, the feature is not offered, so the related button or screen never appears:

• Mock payslip. The net pay card on every employee's dashboard and the payslip PDF behind it, built on the Swedish SKV 433 tax tables. Offered for Sweden only, with nothing to switch on.
• Payroll export. Exporting approved benefit costs with your payroll codes so they reach your payroll run. Built for Sweden today.
• AI auto-approval. Automatic review of wellness (friskvård) expenses against the Swedish ruleset, so qualifying reports clear in seconds. Offered where that ruleset exists.
• HR data sync. Keeping employee records in step with your HR system. Available for Sweden today.

Why a feature might be missing

If you expected something and it is not there, the country setting is the usual reason. Two separate conditions both have to be true for a country-gated feature to appear:

• Your country offers it. Sweden has the complete set today; another country may offer fewer features until its rules are confirmed.
• Your company has it turned on. Even within Sweden, some features (such as AI auto-approval) stay off until your company enables them.

So a missing feature can mean either that it is not part of your country's pack, or that it is available for your country but not yet turned on for your company.

Why a few screens are tailored to your payroll setup

Most of the HR experience looks the same for every company, and the standard guides match what you see. A few screens, though, are tailored to how your company's payroll system imports data, so they can show extra fields or slightly different labels.

The clearest example is the Benefit settings page, under Settings in the HR menu. Its payroll fields follow your company's payroll setup:

• Most companies type one payroll code. On a category's Upload expense report tab, Payroll & tax shows Payroll code and VAT payroll code, and each benefit on the Benefit Store tab has one Payroll code column.
• Companies connected to an HR system that supplies payroll codes pick each code from that system's list instead of typing it.
• Some companies with their own payroll file see four codes on the Upload expense report tab: Net payroll code, Gross payroll code, Benefit value payroll code and VAT payroll code. The benefits list on the Benefit Store tab then has four matching columns, and a help icon next to Payroll & tax shows which column of the payroll file each code fills.

The four codes exist because that payroll file needs separate codes for the net amount, the gross amount, the benefit value and deductible VAT. CLVR sets this up to match how your company's payroll export is structured, so the codes you enter line up with the columns your payroll system expects on import. Everything else on the page (the list of categories, the two tabs, visibility, approval flows and the Save changes bar) works as the guides describe.

The monthly payroll downloads on the reporting page also follow your payroll setup, so the formats in its Download menu can differ from one company to the next. The parts of the HR experience that do not change include finding and opening categories on Benefit settings, saving with the Save changes bar at the bottom of the page, approving expenses, the benefit budget, and everything employees see.

Troubleshooting

• A feature I read about is not in my portal. Check whether it is one of the country-specific capabilities above. If your company is set up for a country other than Sweden, the feature may not be part of your pack yet.
• The feature exists for my country but I still do not see it. It may not be turned on for your company. Get in touch with your CLVR contact to confirm your country setup and whether the feature is enabled.
• My amounts are in the wrong currency. Currency follows your company's country. Reach out to your CLVR contact if it looks wrong for where your company is based.
• A screen looks different from a guide. First, check whether the difference is just the payroll code fields described above. If so, the rest of the guide still applies. If something else looks different, or a field is missing where a guide says it should be, contact your CLVR Benefits contact. We can confirm how your company is set up and update the relevant article so it matches what you see.