How you sign in: which method your company uses
Why people see different sign-in options, and the order CLVR uses to choose yours.
The sign-in option you see in CLVR Benefits depends on how your company set up access for your email domain, so not everyone signs in the same way. This article explains the order CLVR uses to choose your method.
Start with your work email
Go to the sign-in page and enter the work email your employer registered for you. CLVR checks your email domain as you type, and again when you continue, to decide which option to show.
The order CLVR uses
CLVR offers the first method that applies to your company, in this order:
- Microsoft single sign-on. If your company uses Microsoft (Entra ID) for your domain, you see a short notice and a Continue with Microsoft button, and no other options.
- Email and password. If your domain is set up for password sign-in, you are asked for your password after entering your email.
- A sign-in link. Everyone else gets a one-time sign-in link emailed to them. The same email also contains a one-time code you can use instead.
Your welcome email describes this same order, so it is a useful reference the first time you sign in. If you ever see a different option than a colleague, it is because your email domains are set up differently, not a mistake.
If the offered method does not work for you
Companies on sign-in links sometimes sit behind corporate email security that holds links back. If sign-in links never arrive, ask your HR team whether your company should switch to email and password instead.