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Reviewing the expense queue in HR

Expenses & Approvals 4 min readUpdated 5 days ago

Open the HR expenses queue and learn to read every column, badge, and icon so you know what needs your attention.

The HR expenses queue is the single table where every expense in your company lands, so it is where you go to see what is waiting on you. This article walks through how to open it and how to read each column, status badge, and row icon so you can spot what needs action at a glance.

Open the queue

Sign in to CLVR Benefits and go to the HR area, then open Expenses (the page lives at /hr/expenses). The queue is part of the HR surface, so it only appears for people on your team with HR access. If you do not have HR access, CLVR sends you to your own dashboard instead.

The table loads with the newest submissions at the top, so the most recent activity is always the first thing you see.

What the queue lists

Every expense in the company shows up here, of three kinds:

  • Expense Report: a receipt an employee uploaded to claim a reimbursement.
  • Purchase: an order placed through the Benefit Store.
  • System: a manual adjustment recorded in CLVR.

You can tell them apart in the Type column, and you can narrow the list to just one kind with the filters (see searching and filtering expenses).

Reading the columns

Left to right, the queue shows:

  • Submitted: when the expense was submitted. Hover the date for a relative time like "2 days ago". A row that predates this tracking shows Not recorded.
  • Expense date: the date on the receipt or order.
  • Employee: who the expense belongs to.
  • Type: Expense Report, Purchase, or System.
  • Category: the benefit category, shown with its colored icon. For a Benefit Store Purchase, hover to see the specific benefit name.
  • Amount: the full value of the expense (see the note below).
  • Status: where the expense stands, plus any badges and the AI icon.

A blank final column holds the actions chevron on each row.

Note.

The Amount column is the full value of the receipt or order, not just the part your benefit allowance covers. It adds together the allowance-covered cost, anything above the tax-free wellness (friskvård) threshold, and anything above the employee's remaining balance. So the figure here matches the receipt total, even when part of it will come back through payroll.

Badges and icons on a row

A few visual cues in the Status column tell you more without opening the expense:

  • A yellow Payroll Deduct badge means part of the amount is recovered from the employee's salary rather than paid from their allowance. It appears whenever some of the cost sits above the tax-free threshold or above their remaining balance.
  • A status badge of Ready to be completed means every assigned approver has decided and the expense is waiting for you to finish it. Add approvers means no approver is assigned yet, so it cannot move forward until you add one.
  • When an approval flow is running, the badge shows the step, for example Approval flow 1/3, so you can see how far along it is.
  • A small sparkle icon means CLVR reviewed the expense with AI. Hover it to see Auto-reviewed by AI.

Opening an expense

Click any row to open it. The detail view is where you read the receipt, see the cost breakdown, review who needs to decide, manage approvers, and make your decision. The queue itself is for scanning and triage; the work happens inside the expense.

On a narrow screen

The queue adapts on smaller screens to stay readable:

  • The Type and Category columns collapse to icons. Hover (or tap) an icon to see the full label in a tooltip.
  • The actions chevron is hidden, but tapping the row still opens the expense.

Troubleshooting

  • I land on my dashboard instead of the queue. The Expenses queue needs HR access. Ask your HR contact to confirm your access in CLVR.
  • The Amount looks higher than I expected. It includes any part of the cost that will come back through payroll, not just the allowance-covered share. The yellow Payroll Deduct badge flags those rows.
  • I cannot find a specific expense. Use the search box and the filters above the table to narrow by employee, type, category, amount, or status. See searching and filtering expenses.
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